Shipping

All orders for in stock items will generally be processed ship within 24-48 hours. Out of stock items will be shipped as soon as they become available.   Please remember that shipping time can vary due to many factors, and all shipping times given by Itzy Bitzy or any shipping agency are only estimates.

 

 

 

Returns & Exchanges

We accept returns and exchanges within 15 days from the date of shipping, with the exception of sale items. All shoes must be unworn, and in their original box. Any requests for returns or exchanges can be made by emailing customerservice@itzybitzy.com to request a Return Authorization Form. All returns MUST be received with a Return Authorization Form. Any request for returns without the Return Authorization Form will be declined. Shipping charges are not refundable. Please allow 14 days for the processing of all returns and exchanges.

 

Please send all returns & exchanges to:

Itzy Bitzy

477 N.  5575 W.

Cedar City, Utah  84720

 

*Make sure to include your name, address and reason for return.

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